FAQ

  • What makes Zemihue different from other brands?

    Zemihue blends psychology, color, and scent to create pieces that feel like an experience, not just décor. Each piece is created for multi-sensory connection, an investment in mood, energy, and the way your space makes you feel.

  • What do you mean by “six senses”?

    All pieces are created to stimulate all six senses including intuitive & emotional. Allowing for cultivated memories, feelings, and awareness through scent, visuals, texture, and more.

  • What if my product arrives damaged or incorrect?

    If your product arrives broken, damaged, or not what you ordered, please contact us within 48–72 hours of delivery with photos of the item and packaging. We’ll quickly replace the item or issue a refund depending on your preference. Your experience matters, and we’ll make it right.

  • Are your candles and vases safe?

    Yes. All candles use high-quality natural wax blend and safe wicks, and our vases are made with durable materials. Still, for safety: always place candles on a stable, heat-resistant surface; never leave them unattended; and follow general candle-safety practices.

  • How do I clean my candle jar or vase?

    After the candle is finished, place the jar in warm water to loosen any remaining wax, then wash with mild soap. For vases, gently handwash and avoid harsh chemicals to protect the finish.

  • How can I repurpose or reuse my candle jar or vase?

    You can reuse your jar or vase as a mini planter, makeup brush holder, drinking cup, floral vase, or a decorative container for jewelry, or small items. Each piece is designed to live on.